Jack Williams

Ten Tips for SUV Owners

Some vehicle owners are born mechanics. Some are not and prefer to pay to have their cars serviced, rather than do it themselves. If you're one of the latter group, you will want to find a quality auto repair shop which will give you the best value for your money.

The pros at the non-profit National Institute for Automotive Service Excellence (ASE) offer some advice on choosing a repair establishment:

· Start shopping for a repair facility before you need one.

· Ask friends and associates for recommendations; consult local consumer organizations.

· Arrange for alternate transportation in advance so you will not feel forced to choose a shop based solely on location.

· Look for a neat, well organized facility, with vehicles in the parking lot equal in value to your own, and modern equipment in the service bays.

· Look for a courteous staff, with a service writer willing to answer all of your questions.

· Look for posted policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc.

· Ask if the repair facility usually handles your type of repair work.

· Start off with a minor job and progress to more complex work if you are pleased with the establishment.

· Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.

· Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification of the technicians by ASE.

Jack Williams Tire and Auto Service Centers specialize in all of your vehicle's service needs. Whether your vehicle needs factory scheduled maintenance, state inspections or emission inspections, Jack Williams' ASE certified professionals know just how to help you. Visit any of our 29 locations to meet with Jack Williams' team of experts for alignments, brakes, shocks, struts, exhausts, batteries, fluid services, oil changes, filters, belts, hoses, diagnostics and more! Jack Williams Tire is proud to employ ASE certified technicians.